Welcome to the 360 InstantDocs Knowledge Base

Find step-by-step guides and manuals for every feature- from installation to eSignature.

Everything you need to get up and running with 360 InstantDocs is right here. Whether you're setting it up for the first time, building your first Word template, or figuring out how to connect DocuSign, these guides walk you through every feature step by step, without assuming you already know how it works.
Guide

Document Management Storage Guide

Store, sync and track generated documents across Salesforce and external storage.

Guide

Excel Add-in User Guide

Use the Excel Add-in to build spreadsheet templates with live Salesforce data.

Guide

Flow and Apex Integration Guide

Trigger document generation from Salesforce Flow, Process Builder and Apex.

Guide

Installation and Setup Guide

Install 360 InstantDocs from AppExchange and set it up for your Salesforce org.

Guide

eSignature Integration Guide

Connect DocuSign and other eSignature tools so documents go out for signature from Salesforce.

Guide

Word Add-in User Guide

Use the Word Add-in to insert merge fields and build templates in Microsoft Word.

Guide

Feature and User Guide

Every 360 InstantDocs feature explained for end users, sales teams, managers and admins.

Guide

SharePoint File Sync Guide

Learn how to connect SharePoint with 360 InstantDocs File Sync. Step-by-step setup for Microsoft consent, site access and verifying the connection in Salesforce.